When you submit a lodgement to us you will receive a confirmation email stating that the lodgement has been received by our processing team. Our processing team then arrange lodgement of your submission with the ATO. Processing times for each type of lodgement are outlined below.
ABN & GST
Generally, an ABN and/or GST lodgement will take 1 - 2 business days to be processed by our team*.
Each BAS lodgement will generally take 1 - 2 business days to be processed by our team. Similar to the ABN/GST lodgements there can, at times, be delays on the ATO end or delays if information provided does not match correctly with your ATO profile. In this case we would be in touch via email to clarify the information with you or notify you of any delays.
Income Tax Return
Income tax returns can take a little longer than other lodgements as they are more complex and at times our processing team may have queries they need to clarify with you before we can arrange lodgement. Currently it generally takes 2-5 business days for an income tax return to be finalised depending on the level of complexity.
Once you have done this our processing team will work with the ATO to arrange lodgement of your submission and the above processing times will apply.
*In very rare situations we may need to contact the ABR / ATO on your behalf via a phone call to resolve issues with your ABN application. In these cases we will need to charge our ABN Assist fee of $49 before proceeding, and you may encounter delays of up to 28 days. Alternatively, you can contact the relevant parties yourself for free. We will remind you of these options first if this situation were to ever arise.